Shipping & Delivery Policies
We are so sorry that shipping delays have been inevitable during the epidemic. Due to the suspension of most international airlines and the long customs clearance process, the delivery time of your package will be much longer than expected.
Under the influence of the coronavirus, the airline industry has been hit hard. Most airlines announced that they would drastically reduce the flights and air cargo capacity. Over 90% of international flights have been or will be suspended.
Affected by local quarantine and customs clearance policies, the customs in most countries cannot process the clearance in time because of the limited manpower. Customs clearance is inefficient, and goods are stranded at the customs for much longer time than expected.
In the difficult air transportation conditions, we are still trying our best to find reliable airlines for our customers, contact the local customs to shorten clearance time. Please give us some more time.
DO YOU SHIP INTERNATIONALLY?
We do! We ship to over 200 countries worldwide. Just to name a few countries that we ship to, we ship to the United Kingdom (UK), Canada (CAN), Australia (AU), amongst a ton of other countries! To see which countries we ship to, place an item in your cart, click the “view cart” button that will appear, and then select the corresponding country. You may be prompted to enter you postal code for more accurate rates. Note: We display all shipping options for each country. After you’ve selected your country, you will see all options available for your area.
WILL THERE BE TAXES AND DUTIES?
The shipping options (in the chart below) will have duties and taxes already included up front. This means that you won’t have to pay the courier directly when the packages arrive.
Orders from our store typically take 3 to 5 business days of processing time* depending on the product type and our current volume.
Shipping time for order:
|Shipping method||Delivered by||Shipping time (USA)|
|Standard Shipping||FedEx/UPS||5 ~ 15 business days|
- Custom products might take an additional 1-2 business days.
- Due to the Covid 19 pandemic, shipping time might take an additional several days.
- All order from 100$ will be free shipped
* Important Notes
- Please pay attention that only the following 30 countries are available in our delivering service: Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Malta, Netherlands, NewZealand, Norway, Poland, Portugal, PuertoRico, Spain, Slovenia, Sweden, Switzerland, United Kingdom, United States.
- Your order may be shipped in different packages, please don’t worry if you didn’t get all items at the first package, we must ship other items in other packages.
- Postal deliveries: If you haven’t received your package based on the above estimates, please contact us and we will provide a delivery deadline and then offer a solution.
- All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
- It can take a few days following order shipment before the tracking number becomes active on the courier’s system.
If the information has not appeared on the courier’s website, please try again later.
- DevisArt ships all packages from our warehouse and distribution center.
- DevisArt may have to verify payment and order details before processing your order.
- If you have any questions, please contact us, we’ll deal with it as soon as possible.
- Total Delivery Time = Processing Time + Shipping Time
* What is item processing time?
After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product’s quality prior to shipment. The processing time varies depending on the specific product with the average processing time of approximately 3-5 business days; However, it can also be affected by the item’s stock status. If your order includes hot items experiencing stock availability issues, the order can take between 5-10 business days to process.